FAQ

Home/FAQ

What’s a transfer?

Simply put, a transfer, or Point-to-Point means a trip from Point A to Point B.  Your vehicle is dedicated to you and only you as well as those you deem part of your passenger group.  The vehicle is scheduled for that one very specific move.  A transfer, or Point to Point, vehicle may have an associated trip before or after your scheduled trip.

If your trip has the potential of falling outside of a specific Point A to Point B designation at any particular time, it may be necessary to schedule a Charter or Hourly trip. It is crucial to have all the information necessary to ensure your trip is completed successfully.

What’s a charter?

A charter is a scheduled trip with a dedicated vehicle for a designated period of time.  Much the same as chartering an airplane or a boat, chartering a vehicle indicates the vehicle is solely dedicated to you and/or you and your passenger group.  We can charter any size vehicle from a sedan, SUV, Van, or Bus.  You determine the size necessary to support your requirements.

Why do you have minimums?

The Department of Transportation as well as other governing bodies, maintain certain requirements.  They also dictate that specific standards must be followed in order to provide ground transportation services.  A vehicle and/or driver must follow specific laws of performance.  In compliance with these factors, it may be necessary for a driver to be on duty hours before a client’s scheduled trip.  As a result of these actions, it is necessary to compensate a driver and vehicle for time exhausted.

Can I split up my hourly time?

We do everything we can to ensure our clients receive the highest level of service within their individual budgetary limits.  Unfortunately, it is not possible to split a charter or hourly project into sub-segments.  Department of Transportation standards including vehicle and driver performance periods make it compulsory to provide service for a continuous period of time.